Website: www.kitengezone.com
Company: Kitenge Zone
At KitengeZone, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.
1. Information We Collect
We collect the following types of information:
-
Personal Information: Name, email address, phone number, delivery address, and payment details.
-
Browsing Data: IP address, browser type, time spent on site, and pages visited (via cookies and analytics tools).
-
Order Information: Products purchased, delivery preferences, and transaction history.
2. How We Use Your Information
We use your data to:
-
Process and fulfill your orders
-
Improve your shopping experience
-
Send updates, promotions, and special offers (only if you opt-in)
-
Respond to customer service inquiries
-
Comply with legal and regulatory requirements
3. How We Protect Your Information
We take your data security seriously. Your personal information is protected using secure servers, encryption, and regular security updates. We do not sell or rent your information to third parties.
4. Third-Party Services
We may use trusted third-party services (e.g., payment gateways, delivery providers) who help us operate our business. These providers only access your data as necessary to perform their services and are bound by strict confidentiality.
5. Cookies
Our website uses cookies to improve functionality and personalize your experience. You can adjust your browser settings to refuse cookies, though this may affect site performance.
6. Your Rights
You have the right to:
-
Access or update your personal information
-
Request deletion of your data
-
Unsubscribe from marketing communications at any time
To exercise any of these rights, email us at: Kitengezone@gmail.com
7. Updates to This Policy
We may update this policy occasionally. Changes will be posted on this page, and the updated date will be revised above.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Kitenge Zone Support Team
📧 Email: kitengezone@gmail.com
📞 Phone/WhatsApp: +254 799223683